Privacy policy

Last updated: September 2026

At SignaSport, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share your personal information when you visit signasport.be, place an order, contact us or otherwise use our services.

1. Information We Collect

Depending on how you interact with SignaSport, we may collect the following information:
Your name
Billing and shipping address
Email address
Telephone number
Order and purchase information
Payment confirmation and transaction information
Account information, if you create an account
Communications you send to us
Technical information such as your IP address, browser, device and website usage data

Payment details such as credit or debit card information are generally processed directly by our payment service providers and are not stored by SignaSport.

2. How We Use Your Information

We use your personal information where necessary to operate our webshop and provide our services, including to:
Process and fulfil your orders
Process payments
Arrange delivery of your purchases
Handle returns and refunds
Communicate with you about your order
Provide customer support
Maintain and improve our website
Prevent fraud and protect the security of our website
Comply with our legal and administrative obligations
Send marketing communications where permitted by law

Under the General Data Protection Regulation (GDPR), we process personal information on appropriate legal grounds, including performance of a contract, compliance with legal obligations, legitimate interests and, where required, your consent.

3. Shopify

Our online store is powered by Shopify.

Shopify processes certain personal information in order to provide the ecommerce platform and related services that allow us to operate our online store.

Your information may therefore be processed by Shopify in accordance with its own privacy policies and applicable data protection laws.

4. Payments

When you make a purchase, your payment is processed by the payment provider available through our webshop.

These providers may collect information necessary to process your t